Terms and Conditions

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


Use License

Permission is granted to temporarily download one copy of the materials (information or software) on International Business and Quality Management Institute LLC's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
  1. modify or copy the materials;
  2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  3. attempt to decompile or reverse engineer any software contained on International Business and Quality Management Institute LLC's web site;
  4. remove any copyright or other proprietary notations from the materials; or
  5. transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by International Business and Quality Management Institute LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Return Policy

Our goal at IBQMI is your complete satisfaction with your enrollment. The delivery of our digital product takes place immediately after received payment. Due the nature of digital services, we offer non-tangible irrevocable goods for which we do not issue refunds once the order is accomplished and the enrollment is done.

Registration and Account Information

Certain sections of this website may require you to register as a user or create an account. By registering or creating an account, you agree to provide accurate and complete information and to inform us of any changes to that information. Please note that we may store and process your personal information in systems located outside of your home country. Each registration is for a single user only, unless otherwise expressly provided on the registration page. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In case of misuse, we may terminate further access or take such other action as we, in our sole discretion, deem appropriate. If you believe there has been unauthorized use, you must notify us immediately.

Disclaimer

The materials on International Business and Quality Management Institute LLC's web site are provided "as is". International Business and Quality Management Institute LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, International Business and Quality Management Institute LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall International Business and Quality Management Institute LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on International Business and Quality Management Institute LLC's Internet site, even if International Business and Quality Management Institute LLC or a International Business and Quality Management Institute LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Revisions and Errata

The materials appearing on International Business and Quality Management Institute LLC's web site could include technical, typographical, or photographic errors. International Business and Quality Management Institute LLC does not warrant that any of the materials on its web site are accurate, complete, or current. International Business and Quality Management Institute LLC may make changes to the materials contained on its web site at any time without notice. International Business and Quality Management Institute LLC does not, however, make any commitment to update the materials.


Links

International Business and Quality Management Institute LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by International Business and Quality Management Institute LLC of the site. Use of any such linked web site is at the user's own risk.


Site Terms of Use Modifications

International Business and Quality Management Institute LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


Governing Law

Any claim relating to International Business and Quality Management Institute LLC's web site shall be governed by the laws of the State of Wyoming without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.


Privacy Policy

Data Controller and Owner

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. This Website / Application collects some Personal Data from its Users.


Types of Data collected

We value your privacy and are committed to ensuring you have control over your personal data. To comply with GDPR requirements, we obtain user consent in the following ways:

Obtaining Consent:
Explicit Opt-In: Before collecting any personal data, we provide clear opt-in checkboxes on our forms and interfaces. By checking these boxes, you explicitly agree to the processing of your personal data for specific purposes as outlined at the point of collection. Purpose Specification: Each consent request clearly specifies the purposes for which your data will be used, ensuring that you are fully informed before providing your consent.

Withdrawing Consent:
Easy Withdrawal: You have the right to withdraw your consent at any time. To do so, you can contact us via the contact details provided in this policy or by accessing your user account settings, where you can adjust your consent preferences. Effect of Withdrawal: Upon withdrawal of consent, we will cease processing your personal data for the purposes for which consent was provided, unless there is a legal obligation to do otherwise. We ensure that the process of giving and withdrawing consent is straightforward, empowering you to manage your personal data with confidence. If you have any questions or concerns about your consent or our privacy practices, please do not hesitate to contact us.

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: email address, first name, last name, Cookies and Usage Data. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.


Mode and place of processing the Data

Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

Security Measures We are committed to ensuring the security and protection of your personal data by implementing comprehensive security measures. Our approach to data security is designed to safeguard your information from unauthorized access, disclosure, alteration, and destruction. Here are the key security measures we employ:

Data Encryption:
We use industry-standard encryption technologies to protect your personal data both in transit and at rest. This ensures that your information is secure from interception or unauthorized access during transmission and storage.

Access Controls:
Access to personal data is restricted to authorized personnel only. We enforce strict access controls and permissions, ensuring that only individuals with a legitimate need can access sensitive information.

Security Audits and Monitoring:
Regular security audits are conducted to assess the effectiveness of our security measures and identify potential vulnerabilities. We continuously monitor our systems for suspicious activity and respond promptly to any security incidents.

Training and Awareness:
Our staff receives regular training on data protection and security best practices, fostering a culture of security awareness within our organization.

Incident Response Plan:
We have a robust incident response plan in place to address potential data breaches swiftly and effectively. This includes notifying affected individuals and authorities as required by law. We are dedicated to providing a secure environment for your personal data and continuously enhancing our security measures. If you have any questions or require further information about our data protection practices, please do not hesitate to contact us.


The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Analytics and Managing contacts and sending messages. The Personal Data used for each purpose is outlined in the specific sections of this document.

In compliance with GDPR guidelines, we ensure that all transfers of personal data to third countries are conducted with the utmost care and security measures. Here is how we manage and safeguard your data during international transfers:

International Data Transfers:
We may transfer personal data to countries outside the European Economic Area (EEA) to facilitate our services. Such transfers are only conducted when necessary and in accordance with applicable legal requirements.

Safeguards in Place:
Standard Contractual Clauses (SCCs): We use SCCs approved by the European Commission as a legal framework to ensure that personal data transferred outside the EEA is afforded the same level of protection as within the EEA. Privacy Shield Framework: For transfers to the United States, we ensure our partners are certified under the EU-U.S. Privacy Shield Framework, or we apply equivalent safeguards to protect your data.

User Rights:
You have the right to be informed about the safeguards applied to the transfer of your personal data. Should you wish to learn more about the specific measures in place, please contact our Data Protection Officer. We are committed to maintaining transparency and ensuring the security of your personal data during international transfers. If you have any questions or require further information, please do not hesitate to contact us.

Automated Decision-Making
As part of our commitment to transparency and compliance with GDPR, we provide the following information regarding our use of automated decision-making and profiling processes:

Use of Automated Decision-Making:
We employ automated decision-making processes to enhance our services and provide personalized experiences. These processes may include profiling, which involves analyzing certain aspects of your behavior and preferences to offer tailored recommendations or services.

Logic and Functionality:
Our automated systems analyze data such as user interactions, preferences, and historical behavior to make decisions. This data-driven approach helps us improve service delivery and user engagement by offering relevant content and suggestions.

Impact on Users:
Automated decision-making is designed to benefit users by personalizing experiences and streamlining interactions. However, we ensure that such processes do not result in decisions that significantly affect users without human intervention.

User Rights:
You have the right to object to decisions based solely on automated processing, including profiling, if these have a legal or significant impact on you. If you wish to exercise this right or require further information about our automated processes, please contact our Data Protection Officer. We are committed to ensuring that our use of automated decision-making is fair, transparent, and beneficial to our users. If you have any questions or concerns, please do not hesitate to reach out to us.


Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

I. Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy PolicyOpt Out

II. Contacting the User

Mailing list or newsletter (This Application) By registering on the mailing list or at the website, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application/website. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.
Personal Data collected: email address, first name and last name.

Contact form (This Application)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: email address, first name and last name.

III. Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address. Place of processing: US – Privacy Policy

Additional information about Data collection and processing

Legal action
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services. The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users
You have the right to obtain confirmation from IBQMI.org as to whether or not Your Personal Data are being Processed, and, where that is the case, access to Your Personal Data and the following information:

- the purposes of the Processing;
- the categories of Personal Data concerned;
- the recipients or categories of recipient to whom the Personal Data have been or will be disclosed;
- where possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of automated decision-making, including profiling, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organization, You have the right to be informed of the appropriate safeguards relating to the transfer.
You have the right to request Rectification or Erasure of Your Personal Data.
You have the Right to request Restriction of Processing or to object to Processing.
You have the Right to Data Portability.
You have the right to lodge a complaint with a supervisory authority.

Using Your User Account.
You may review and correct your personal information and preferences
You may choose to have your name removed from the certification list on our website at anytime
You may opt-out of emails from us
You may turn off cookies in your browser



Cookie Consent
Our website uses cookies to enhance your browsing experience and provide personalized services. We are committed to ensuring transparency and control over how cookies are used. Here's how we manage cookie consent:

Informing Users:
Upon your first visit to our website, you will see a cookie banner that provides clear information about the types of cookies we use and their purposes. This banner allows you to make an informed decision about your cookie preferences.

Obtaining Consent:
We require your explicit consent before any non-essential cookies are placed on your device. This is achieved through our cookie banner, where you can choose to accept all cookies, reject them, or customize your preferences. Managing Cookie Preferences: You can manage your cookie settings at any time through our website's cookie preference center. This allows you to adjust your consent preferences, including enabling or disabling different categories of cookies as per your choice. Cookie Categories: We categorize cookies into different types, such as essential, performance, and targeting cookies. Each category serves a different purpose, and you have the flexibility to consent to or refuse each category individually. We are dedicated to providing you with a secure and personalized online experience, respecting your choices regarding cookie usage. If you have any questions or need further assistance, please contact us through the details provided in this policy.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions and legal references

Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data
Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject
The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application
The hardware or software tool by which the Personal Data of the User is collected.

Cookies
Small piece of data stored in the User's device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under the EU’s General Data Protection Regulation (GDPR). This privacy policy relates solely to this Application/website.

Latest update: Sept. 23, 2024